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Privacy policy

Privacy policy

This Privacy Policy explains how we collect, use, and disclose personal information collected through our Services in compliance with the General Data Protection Regulation (GDPR).
SC APPSOLVING SRL ("we," "us," or "our") operates the Kreors website and related services (the "Services"). Our company is registered in Romania, Commercial Registry nr. J33/548/2018, VAT nr. RO39159223. 

1. Information we collect

Personal information

When you create an account or use our Services, we may collect personal information such as your name, email address, billing information, and other contact details. We process this information based on your consent and/or to fulfil our contractual obligations.
When you register for our Services, sign up for any events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel, you may provide us Personal Information, such as name, email address, phone number, payment information, information you include in your communications with us and with other users on our platform.

Website usage information

We may collect information about your use of our website builder platform, including the pages you visit, the features you use, and the actions you take. We process this information based on our legitimate interest in improving our Services and user experience.

Device information

We may collect information about the device you use to access our Services, such as your IP address, browser type, and operating system. We process this information based on our legitimate interests in ensuring the security and functionality of our Services.

Cookies and similar technologies

We may use cookies and other tracking technologies to collect information about your interactions with our Services and to personalize your experience.

2. How we use your information

We may use your personal information to provide and improve our Services, communicate with you, process transactions, and respond to your inquiries and requests. We process this information based on your consent and/or to fulfil our contractual obligations.
We may use website usage information and device information to analyze trends, administer our website, and gather demographic information about our user base. We process this information based on our legitimate interests in improving our Services and user experience.
We may use cookies and similar technologies to personalize your experience, track your preferences, and collect information about your interactions with our Services.

3. Information sharing and disclosure

We may share your personal information with third-party service providers who assist us in providing and improving our Services, processing payments, and fulfilling orders. We enter into data processing agreements with these providers to ensure they adhere to GDPR requirements.
We may disclose your personal information in response to legal process, to protect our rights or property, or to prevent fraud or harm to others. We may also disclose personal information as required by law or regulation. We may share aggregated or anonymized information that does not identify you personally for analytical or marketing purposes.
We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:
1.
For a business purpose:
identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.
2.
Law Enforcement, Legal Requests and Duties
3.
Any Genuineq affiliated company
We do not control and are not responsible for the actions or policies of any Third-Party Service, and your use of any Third-Party Service is at your own risk. We encourage you to review any privacy policy accompanying a Third-Party Service and ask such Third-Party Service for any clarifications you may need before deciding to install and/or use their services.

4. Data security

We take appropriate technical and organizational measures to ensure the security of your personal information and to prevent unauthorized access, disclosure, or alteration. We regularly review and update our security measures to maintain compliance with GDPR requirements.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

5. Your rights

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal information. You may exercise these rights by contacting us using the information provided below.
You have the right to withdraw your consent at any time for processing activities based on consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates GDPR.

6. Data transfers

We may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction.
For such purposes, we serve and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation (“GDPR”)) of such Users-of-Users Information.
We cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.
You are responsible for the security, integrity and authorized usage of Personal Information about Users-of-Users’, and for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.

Use of cookies and other third-party technologies

We and our Third-Party Service Providers use cookies and other similar technologies (“Cookies”) for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

Communications from us

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from us or our partners (acting on our behalf) through such means. If you do not wish to receive such promotional messages or calls, you may notify us at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages

Your rights in relation to your ‘Personal Information’

If you are a Kreors user, you can access and correct a lot of your Personal Information directly through your account. You can also exercise your rights by sending your request to hey@kreors.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing activities or updates to GDPR requirements.

8. Contact us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at hey@kreors.com. 
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